Servicecamp inetpool Ticket Service

/ GDPR

TOM & IT Security

Technical and organizational measures must be traceable - not only written down, but actually implemented in IT operations.

Access protection

Design users, roles, permissions and remote access in a controlled way.

Availability

Assess backup, recovery and operational security in a structured way.

Documentation

Describe measures so they remain traceable and maintainable.

Measures must fit the actual operation.

Technical and organizational measures are only resilient if they fit the real IT landscape. Standard text helps little when systems, access and responsibilities look different.

We help technically review existing measures, expose gaps and plan sensible improvements.

Security that can be documented

GDPR and IT security strongly overlap in daily operations: access control, encryption, backup, availability, remote maintenance and logging must work together.

Typical TOM topics:

  • Access control and user management
  • VPN, remote maintenance and external access
  • Backup and recovery concepts
  • Server, hosting and network security
  • Microsoft 365 security configuration
  • Documentation and traceability

Do not check off once - maintain continuously

IT changes: users come and go, systems grow and cloud services expand. Measures must therefore be reviewed regularly and adapted when things change.

We help treat TOM not as a one-time file, but as a living part of IT operations.