Servicecamp inetpool Ticket Service

/ AI & Automation

AI & Automation

We help companies use artificial intelligence and automation in a controlled, secure and economically meaningful way.

AI Consulting

Identify meaningful use cases and plan a solid entry point.

Microsoft Copilot

Prepare Microsoft 365 environments and introduce Copilot in a controlled way.

Process Automation

Automate recurring tasks and media breaks cleanly.

AI Workflows

Integrate AI functions into real workflows.

Data & Security

Clarify permissions, data quality and governance before use.

AI is not an end in itself. It must make work easier.

Many companies feel pressure to deal with AI. At the same time, it is often unclear which applications are useful, which data may be used and how new tools can be safely integrated into existing workflows.

inetpool does not treat AI as an isolated tool. The decisive factor is the interaction of IT infrastructure, Microsoft 365, permissions, processes, data quality and employees. Only then does sustainable value emerge.

From use case to productive solution

We do not start with generic promises, but with concrete questions: which tasks regularly cost time, where do media breaks occur, which information must be found faster or prepared better, and which data is sensitive?

These answers create a clean roadmap, from initial AI consulting through Microsoft Copilot readiness to automated workflows.

Typical use cases:

  • structured preparation and summarization of information
  • support for documents, emails and internal communication
  • automation of recurring process steps
  • better use of existing data and knowledge sources
  • secure introduction of Microsoft Copilot and AI functions

Control, permissions and privacy remain central

AI makes existing information visible faster. That is exactly why permissions, storage structures and data quality must be checked before broad rollout.

We help assess opportunities and risks realistically and build an environment where AI can be used productively without losing control over sensitive information.